At eTAO Group, LLC d/b/a eTravelAgencyOnline.com, we are committed to protecting the privacy of our customers and visitors. We know you care about what happens to your personal information on the Internet, so we think it is important for you to understand our privacy practices with respect to that personal information when you visit our web site (the “Site”) and use our services. We have created this privacy statement to explain what kind of information we collect from our customers, what we do with that information, and the choices you can make about the way your information is collected and used.
1. What kind of information does eTAO Group collect from you?
We offer on our web site various services to provide you with travel content, information, programs, promotions and packages, provide you with web tools to create and design your own travel web site, and/or host your web site for you (collectively referred to as the “Service”). ln order to provide you this Service as requested by you and to personalize this Service, we need to collect certain information about you. There are two types of information that we collect.
a. Your Contact Information
When you register for our Service, we ask you for information that personally identifies you, such as your legal name or business name, address, telephone number(s), email address and all pertinent vacation information to provide an accurate price quote.
We may also ask you for additional personal information at various times to customize your requested travel package.
b. Your IP Address
When you visit our Site or register for our Service, our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address (which is a number that lets our server know the “location” of your computer on the Internet). We use your IP address to (i) deliver our web pages to you upon request; (ii) tailor our Site and Service to your and other users’ interests; (iii) help diagnose problems with our server; (iv) administer our Site in order to constantly improve the quality of our Service; (v) measure traffic within our Site; and (vi) prevent fraudulent use of the Service by others. We may also track and analyze non-identifying and aggregate usage and volume statistical information from you and other users, and provide such information to third parties.
2. How does eTAO Group use your information?
The information we collect helps us to verify your identity, establish an account for you, offer you more personalized features as well as reserve travel services for you. If you give us your permission, we use your contact information from the registration form to send you information about us and about promotions and events offered by us or third parties who help us to bring the Service to you (“Alliance Partners”). You may select to opt-out of future unsolicited mailings by following the opt-out provision below.
We also research your and other users’ demographics and interests based on the information provided upon registration, in our server log files, or from surveys. We use personal demographic and profile data to tailor your experience in our Service and on our Site, create personalized content and promotions, and show you content that might interest you or that you preferred.
3. Does eTAO Group share your information with other companies?
We never sell, trade, rent, or share any of your personally identifiable information with third parties outside of eTAO Group without your consent. However, we will pass on personal information about you only under the following circumstances:
We may pass on some of your personal contact information to our Travel Partners and suppliers to secure travel services on your behalf. Our Travel Partners and suppliers may have their own privacy policies which govern how they deal with any information you give to them directly.
We will provide your personal information when it is required to do so by a court, civil service process, or regulatory or law enforcement agency. In addition, you authorize us to disclose any information about you to law enforcement or other governmental officials as we, in our sole discretion, believe is necessary or appropriate.
In order to use the Service, your web browser must be set to accept cookies. Most Web browsers are automatically set to accept cookies. The “help” section of your browser explains how to configure your computer to accept or reject cookies (but if you reject cookies, you will not be able to use the eTravelAgencyonline.com site).
5. How does eTAO Group protect my personal information?
At eTAO Group, we take security very seriously. We have security measures in place to minimize the risk of loss, misuse, and alteration of your personal information, and unauthorized access to such information. Of course, no data transmission over the Internet can be guaranteed to be 100% secure, we do not warrant that your information will be absolutely secure.
Depending on the travel purchased, we may require you to submit a signed Credit Card Authorization which contains your personal and sensitive payment information. This form is stored, encrypted, on our system until you return from your trip and then deleted.
Also, your personal information at eTAO Group is password-protected so that only authorized staff have access to that personal information.
If you have any other questions about eTAO Group or suspect that this privacy statement has been violated, send an email to support@eTravelAgencyOnline.com. Or you can contact us via regular mail at this address:
c/o eTAO Group, LLC
317 Merrybrook Dr
Havertown, PA 19083